Zambia

1.3 - Enquiry points

Articles 1.3.11.3.21.3.31.3.4
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Indicative date of implementation 31 December 2020
Definitive date of implementation 31 December 2020
Assistance required for implementation • Expand enquiry points beyond ZRA to other Agencies
• Strengthen SPS Committee
• Establish a national call centre to answer to TF issues
• Public awareness campaigns to publicise the national call centre

Tags: Information and communication technologies (ICT), Human resources and training, Awareness-raising

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