Funcionamiento de la ventanilla única

The National Single Window (NSW) has been implementing to allow traders to submit electronic license/permit/certificate/others (e-LPCO) for import/export since July 2019. NSW is connected to customs clearance system ASYCUDA, which has operated since 2008. The initial implementation phase has been covered among five inter-ministerial agencies including General Department of Customs and Excise (GDCE), Ministry of Commerce (MOC), Council Development of Cambodia (CDC), Ministry of Health (MOH), and Ministry of Industry and Handicrafts (MIH). NSW is looking forward to improving the existing system and expanding to Other Regulatory Government Agencies.

Moreover, Cambodia has implemented ASEAN Single Window (ASW) for exchanging electronic documents with ASEAN Member states including Certificate of Origin e-Form D since July 2019 and ASEAN Customs Declaration Document (ACDD) since December 2020.

Detailed information can be found at:
https://nsw.gov.kh/

L'Union des Comores dispose d'un guichet unique partiel pour la facilitation des échanges. L'Union des Comores voudrait demander une assistance technique et financière afin de mettre en place un guichet unique complet et électronique comme indiqué au paragraphe 4.3 de l'article 10 de l'AFE.

Liberia is not currently operating a Single Window System. However, steps have been taken by the Customs Authority as they are currently implementing a project (2015 – 2022) concluded with the World Customs Organization and United Nations Conference on Trade and Development with funding from Her Majesty's Revenue and Customs (HMRC) to support the effectiveness of Liberia Customs Administration in implementing TFA provisions (including Single Window System). The full implementation of a National Single Window System requires more donor support so that all trade-related Ministries and Agencies are integrated. To this end, Liberia notified the Single Window under Category C of the TFA.

Malawi has not yet implemented operation of the electronic single window. However, the process of establishment of electronic single window is at design stage.

The Institutions that issue licences are already integrated into the Single Electronic Window, this provision is already in compliance, however, we are facing some challenges in mobilizing funds for the acquisition of IT equipment, installation of the appropriate internet network and the expansion of geographic coverage to the Ministry of Sea, Inland Waters and Fisheries/National Institute of Fish Inspection and the Ministry of Agriculture and Rural Development.

The Ministry of Health has already launched medicine import services in the Single Electronic Window on 5 September 2022 and has been in the mandatory phase throughout the country since April 2023.

Information on the details of Nepal National Single Window (NNSW) is available at the following link:
https://nnsw.gov.np/trade/

Single Window

Lao PDR has developed the Single Window and in the stage of piloting. The National Committee on Single Window Establishment is chaired by the Vice Minister of Finance base on the Decision on the Implementation and Operation for the Development, Implementation and Operation of National Single Window on Customs Procedures No. 2109/MOF, dated 26 June 2015.

https://www.laotradeportal.gov.la/kcfinder/upload/files/Decision2109_2015ENG.pdf

The Rwanda Electronic Single Window (ReSW), was introduced in 2012 and has been a major force leading to facilitating international trade. Clearance times have been reduced, and both direct and indirect costs connected with international trade have been reduced as processes were re-engineered and simplified. The ReSW provides a system that allows for the submission of a single declaration containing all information required by the various agencies responsible for controlling trade into and out of Rwanda and enables these agencies to inform traders and their representatives of the progress of the release process. The Electronic Single Window in Rwanda now uses ASYCUDA World which is a combination of customs management system and integrated border management system.

The ReSW underwent a systematic evaluation in early 2015 as to its relevancy, efficiency, effectiveness and sustainability. Implementation of e-certificate of origin, e-exemption and integrated inspection services also enabled to further save time and cost on traders' side.

ORBUS est une solution qui s’inscrit dans la catégorie des guichets uniques virtuels et a été conçu pour faciliter les formalités de collecte des documents du commerce transfrontalier en favorisant les échanges électroniques entre différents acteurs impliqués. Reposant sur une infrastructure technologique et un ensemble de services, ORBUS permet une réduction considérable des délais et coûts liés aux formalités de la chaine commerciale, mais également améliore la qualité des services offerts aux clients.

Le Guichet Unique ORBUS se compose des différents modules/composantes ci-après :
• Le module de soumission ;
• Le module de routage et de collecte ;
• Le module de traitement des autorisations par les pôles ;
• Et différents modules de supports pour le Help Desk et la facturation des services
• Le module de signature Électronique de tous les documents délivrés dans la plateforme.

Le périmètre ORBUS est constitué de plus de 40 pôles regroupés en quatre familles : les banques, les compagnies et courtiers d’assurance, les pôles publics et la COTECNA. Tous les pôles concernés sont connectés à ORBUS.

The first phase of Tanzania Electronic Single Window System (TeSWS) has been completed and it has started its operation at the pilot level.

Le triptyque précise le fonctionnement du Guichet Unique pour le Commerce Extérieur (GUCE) et les manuels de formation guident les usagers à utiliser la plateforme dématérialisée. Celle-ci a été conçue suite aux échanges de renseignements sur les meilleurs pratiques entre tous les acteurs du commerce extérieur invités aux comités et commissions de mise en place et de suivi du GUCE dont les membres ont été définis par arrêtés ministériels.

Manuel de formation des commissionnaires agréés en douane

Manuel de formation des consignataires

L'ensemble de ces documents sont disponibles et peuvent être consultés sur le site internet:

www.segucetogo.tg

The Uganda Electronic Single Window (UESW) facilitates agency coordination and cross-border collaboration, while facilitating transparency, fast clearance of goods and cargo in transit, and improved compliance. Once completed, the UESW will connect to other Partner States' Single Windows. Full implementation of the UESW, therefore, remains a priority of the Government.

Several organizations have been linked to the system such as; Uganda Revenue Authority (URA), Ministry of Trade, Industry and Cooperatives MTIC), Uganda Registration Services Bureau (URSB), Ministry of Foreign Affairs (MOFA), Uganda Free Zones Authority (UFZA), Uganda National Bureau of Standards (UNBS), National Drug Authority (NDA), Ministry of Energy and Mineral Development (MEMD), Ministry of Foreign Affairs (MOFA), Ministry of Agriculture, Animal Industry and Fisheries (MAAIF), Cotton Development Organization (CDO), Dairy Development Authority (DDA) and many others. There are ongoing efforts to add other MDAs on the platform to have effective utilization of the National Single Window.