Lesotho

1.3 - Enquiry points

Articles 1.3.11.3.21.3.31.3.4
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Indicative date of implementation 31 December 2021
Definitive date of implementation 31 December 2028
Deadline for extension request, if required 2 October 2028
Assistance required for implementation • Expand enquiry points beyond MTI, MAFS and LRA to other agencies.
• Strengthen SPS Committee by developing the ToRs and training.
• Capacity building on operating and maintaining enquiry points.
• Coordination and monitoring (in an electronic format) of the services for all enquiry points.

Tags: Information and communication technologies (ICT), Human resources and training

Donor / Agency

To be determined

Progress reported
12 April 2021 — G/TFA/N/LSO/2  
Multiple inquiry points are availed to trading community for enquiries on matters related to TBT, SPS and Customs. SPS enquires can be directed to mmolatela@yahoo.co.uk , TBT can be directed to dsqa.gov@gmail.com centralised email enquiry on customs issues can be accessed at enquiries@lra.org.ls

Lesotho needs capacities that include:
• Expansion of enquiry points beyond MTI, MAFS and LRA to other agencies
• Strengthening SPS Committee by developing the ToRS and training
• Capacity building on operating and maintaining enquiry points
• Coordination and monitoring (in an electronic format) of the services for all enquiry points

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